Internet of Things (IoT), Artificial Intelligence (AI) and Big Data Analytics are reshaping retail at an unprecedented rate, providing a customer experience and level of personalisation unthinkable even just a few years ago.
This digital transformation of retail, known as Retail 4.0, is becoming applicable to every facet of the industry, from the sourcing of raw materials, the provenance of our food to the management of the store front and on-line presence.
As the global industry becomes ever more integrated, IBM and its partners are also making it smarter. This has created a global ecosystem of innovators, solution partners and platform service providers, working together to meet the demands of consumers worldwide.
With an increasing range of software and cloud technology, including Watson AI, available as embedded offerings to this growing ecosystem, the Retail industry is set for unprecedented change.