Tech Data are committed to enabling you to offer your customers the best possible experience so that they’ll keep coming back to you. From pre-sales advice to post-sales care and support, Tech Data have a comprehensive range of tools and services for HP, designed to help grow your business, driving profit, and reducing costs.
HP Care Packs
HP Care Packs deliver enhanced levels of service with limited downtime; with a variety of offerings, your customers can customise a service solution that meets their needs. Care Pack services include:
Allowing your customers to extend service coverage of products to match the expected length of time they will be used.
Next Business Day Onsite Response
Providing faster response time for customers who want to reduce downtime on units experiencing technical problems.
Next Business Day Exchange
Providing faster response time than the standard warranty for PC products that have an exchange base warranty by shipping a permanent replacement unit overnight via premium airfreight.
APM Analytics Management
Analytics software for IT managers to manage the performance and workload of the Notebooks on your PC estate.
Tech Data Pre-sales Support
Tech Data Pre-sales support is provided by dedicated resources within our teams; these services include complex quoting, sales engagement, bid support, as well as being able to advise on any queries you have before making a purchase for your customer.
By understanding the process fully, and reaping the rewards of our quoting systems we enable you to increase your profit, and the efficiency of the process, thanks to the support on offer, will inevitably increase your customers’ satisfaction.