Perform above and beyond your natural capacity and drive growth and capability with Tech Data’s range of technical services. As a technical partner to the channel we can generate and close new opportunities for vendors and partners alike.
Business Solution Centre
Tech Data’s BSC is a facility designed to take technical enablement to the next level. Offering a unique opportunity to get hands-on with the latest innovations in technology, the BSC provides customers with an immersive technical journey through proof-of-concept demonstrations and training sessions. Are you ready to explore the art of the possible?
The Architecture, Engineering and Construction (AEC) Strategic Mentoring Programme identifies and mentors key partner employees with the aim to upskill and enable them to engage at c-level within customer organisations.
GCC Technical Services
Global Computing Components (GCC) offer a range of technical services including design and integration as well as testing and supporting a wide range of “white box” server and storage solutions from our wide portfolio of vendors.
Maverick Demonstration Services
Maverick provide demonstration resolutions on selected specialist technology solutions to partners, vendors and end user locations across the UK. Specialist staff support partners using the installed solutions at our site or using the mobile demonstration resources that can be deployed at sites to suit partners using our specialist logistic services.
Technical Community – Build to Order and Configuration Centre
Tech Data’s build to order and configuration centre services complete hardware and software builds so that bespoke products are sent out to customers. The offering caters for laptops, PCs, servers, software imaging, operation system loading, soak testing and asset tagging through to enterprise class builds of Flex Pod solutions.
Maverick Technical Services
Maverick offer partners a wide range of installation, integration and enabling services to the channel around selected collaboration solutions. The integration and enablement services can be supplied both remotely and on site.
Multivendor Maintenance (MVM)
MVM consolidates process and accountability for multivendor maintenance support within the data centre. It helps extend the life of IT equipment and improves ROI. As well as covering all major hardware vendors, it also covers some major software vendors by supporting all “open source” software products.
Technical Community – Complex Solution Design
Tech Data’s complex design solution is home to design and architectural skills, complex multi-vendor design and alignment to high margin areas. To benefit partners fully, we have a consultative approach to end to end solution design and build.
Technical Community – Professional Services
Tech Data provide onsite consultancy services across multiple vendors through a team of certified consultants. Resource schedulers manage the services engagement end to end, so that partners don’t need their own technical staff. Partners can add margin on to the services and are seen by end users as a professional service provider.
Technical Community – Support Desk
Break-fix support provides partners with 24/7 support on end users security equipment at a higher margin rate allowing partners to be more competitive in the market. White label support allows partners to use the 24/7 desk for 1st line triage support when the partner is unable to offer those services themselves
Technical Community – Value Added Pre-Sales Services
Tech Data supports partners with technical services including presales design and verification, sales and technical enablement, professional services delivery, authorised vendor training services, solution centre environment and 24/7 support desk offerings.