By helping your customer’s employees do more, time and resources are released for use on other operations. In fact, of those businesses who do adopt EMM, 52% see improvements in mobile workforce effectiveness. End user effectiveness is actually the top driver of ROI in 32% of cases.
Those productivity gains have a marked effect on profitability too. The average ROI gain is between 20% and 30%. Even though the focus of digital transformation should always be on building an exceptional user experience, the ability to show a return on investment remains extremely important.
Reduced demand on IT staffing resources
At a time when IT skills remain in high demand, your customers are looking to extract maximum value from their human capital without having to hire additional employees. EMM actually reduces the time spent on managing mobile IT issues by 29%. Your customers can also see a 23% reduction in service requests
Reduced IT management costs
EMM delivers a total management cost reduction of 20% on average. Some businesses report even larger savings of 33% or more. All without compromising the quality of service offered to internal stakeholders.
Greater insights into mobile operations
Digital transformation is driven by data – and not just information that relates directly to your customers either. By monitoring and measuring mobile device usage, your customers will be able to extract additional insights into their operations.
What works well? Where are the bottlenecks in the system? Where is time and resource being wasted through inefficient processes? Which apps are leaking data or driving productivity? These insights will allow your customers to constantly tweak operations to improve experiences for their end users – in turn boosting profits and customer loyalty.