Services
Enablement Programmes
Tech Data’s expert IBM team are here to ensure that you are quickly, efficiently, and professionally enabled on all the latest sales and technical elements of IBM products. Our team has years of experience and works closely with IBM to ensure we can offer our partners a fast-track into the world of IBM technologies.
Digital Content Marketing
IBM have curated a number of ready-to-use campaigns to help you reach new clients and engage further with your customers. Topics include email marketing, syndicated web content and social media automation. In addition, Tech Data’s portfolio of E-Tools is designed to give your customers the ultimate IBM experience. From our Bid Portal enabling deal registration and bid pricing, to our configuration tool making unique offerings available to all, you’re sure to find everything your need to make a truly outstanding IBM offering.
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Client Storage Assessment
For partners seeking to start selling IBM storage solutions, or for those wanting to enhance their offering, our IBM Client Storage Assessment (CSA) will quickly determine the status of a partner’s current portfolio, and offer specific advice on the next steps to take. Supported by our IBM experts, the IBM Cloud Storage Assessment is designed to enhance partners’ offerings, in a focussed, reliable way.
Financial Services
IBM Global
Financing IBM Global Financing through Tech Data offers partners payment plans, IT equipment loans and leasing options to help acquire and add advanced storage solutions as and when they’re needed. Created with partner growth in mind, IBM Global Financing is there to make budgets go further by offering predictable payment structures that conserve cash, allowing reinvestment in further, related technologies.
Tech-as-a-Service
Create new opportunities for IBM sales with customers who may not normally have funding for outright purchases. Tech-as-a-Service is a financial subscription plan that combines hardware, software, and services into a single, affordable contract for your customers. It allows your customers to convert CapEx into OpEx, removing the need for a large upfront investment. In addition, it provides for much greater refresh opportunities, as customers can easily upgrade their products at the end of the contract, meaning they always have access to the latest IBM technology.
You’ll get paid in full as soon as your customers take delivery, improving your cash flow, while enabling better retention of customers for IBM products.
Tech Data Renew
Tech Data Renew is Tech Data’s bespoke trade in programme. It takes the complexity out of trading in devices, allowing your customers to realise their locked in value before it is gone.
In doing so, Tech Data Renew allows you, the reseller, the potential to uncover more profit by increasing the refresh rate of your customers’ IBM technologies. The process is quick and simple, and gets the latest IBM technology in your customers’ hands, more often.
Technical Services
Pre-sales Services
Here at Tech Data, we are committed to ensuring your customers get the products they want, how they want them. This is why we provide our partners with expert pre-sales design and verification services, sales and technical enablement, along with professional services’ delivery. It means your customers don’t just get any solution, they get the right solution.
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Configuration Centre
Tech Data’s configuration centre allows you to offer your customers bespoke IBM solutions to match their needs exactly. Catering for hardware, software, and services, our configuration centre will help differentiate your IBM offering and increase your customers’ satisfaction.
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24/7 Support Desk
Providing 24/7 support to your customers can be costly and perhaps even unfeasible. Let Tech Data shoulder the burden with our dedicated 24/7 support desk. We even offer white label support for 1st line triage for your customers. Issues can be solved quickly, without fuss, any time of day.
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Tech Data Academy
Whether you’re looking to brush up on your IBM knowledge, or become a fully accredited IBM reseller, the Tech Data Academy can help you achieve your goals. With courses available online, in classrooms, or self-paced, the choice is yours. Our experts can even help in choosing the right pathway to IBM expertise for you, ensuring you’re able to sell IBM products with confidence and authority.
Explore the latest IBM resources on Trusted Advisor
Discover through our resource portfolio how working with Tech Data will empower you to maximise your sales, boost profit margins and satisfy your customers.