Respond quickly to competitive challenges
Respond quickly to competitive challenges and new opportunities with flexibility and adaptability from your IT with HPE Pointnext. Pointnext is HPE’s future-focused services division that offers expertise in key service areas. The offering provides powerful, scalable IT solutions for organisations across every industry.
An optimised end-to-end lifecycle experience
Pointnext leverages HPE’s heritage and strengths to create an optimised end-to-end lifecycle experience.
Drive simplicity, removing complexity across the IT lifecycle
Help to optimise infrastructure for current and new generation of apps and data
Consumption-based IT services
Enabling business success
Warranty Is Not Enough
Today, customers face many challenges as IT has become more important to drive business value. Relying on product warranty is simply not enough, to ensure your business isn’t brought to an expensive halt during unexpected downtime.
|Downtime||No committed response time, only reasonable endeavours||Committed response time, priority over warranty customers|
|Availability||Business hours Mon - Fri, no Bank Holiday cover||Help 24x7, 365 days per year|
|On-site Support||No on-site support for customer self-repair options||On-site support within 4 hours if required|
HPE Lifecycle Event Services
HPE Lifecycle Event Services provide flexible options that are extremely useful when customers are having trouble predicting the type and frequency of resource requirements they will encounter in their IT lifecycle:
- Help customers transform their existing IT infrastructure by effectively designing and implementing the solution within the context of the current environment
- Provide assistance in supplying the necessary hardware and software, and make sure that these assets are configured correctly
- Provide ongoing operational support to streamline the new solution and educate customers on how best to use and manage IT systems
- GreenLake Flex Capacity
- Go hybrid and get the best of both worlds
- Refuse to choose between on-premise IT and on-demand IT with HPE GreenLake Flex Capacity. Many businesses overprovision IT in an effort to play it safe; others underestimate their future needs and find themselves in a bind
The Perfect Attach program from HPE Pointnext is intended to guide you with “thinking services attach” for each and every sale.
Program objectives consist of the following:
- Clarify which HPE services should be recommended and attached alongside a variety of HPE technologies
- Enable you to provide a comprehensive solution to your customer, encompassing both technology and services
- Improve your understanding of services available and the outcomes they deliver to customers