Technical Support Services

Introduction to TSS

IBM Technology Support Services. Reduce complexity and overall cost with single-source IT support for all your IT needs.

Technology support services provide proactive, reactive, onsite and remote IT support for over 30,000 IBM and non-IBM devices. By using advanced technologies and global partnerships with leading networking, security and software providers TSS can help simplify IT support management by streamlining multiple contracts.

TSS delivers OEM-quality IT support through a single point of contact. Customers can see significant savings, extend the life of their equipment and reduce the time spent managing vendor relationships.

Complete Peace Of Mind

Complete Peace Of Mind

Tech Data is the only UK based Distributor able to offer the entire IBM portfolio end-to-end; it is home to the largest UK team of dedicated IBM resource in the UK.

With over 25 years of experience, and the unrivalled knowledge of our IBM Services team; Tech Data Advanced Solutions is your partner of choice and first port of call for IBM TSS.

Multivendor

Multivendor

TSS Multivendor IT Support Services can help you simplify IT support management by streamlining multiple OEM and vendor contracts into a single vendor – with the expertise to care for all your technology support needs.

Hardware & Software

Hardware & Software

TSS Hardware and software support services can help you prevent and resolve issues quickly with integrated, around-the-clock product expertise, global support infrastructure and Watson™ cognitive computing capabilities.

Resources

Resources

Learn how you can achieve significant savings, extend the life of hardware and software - and reduce the time spent managing vendor relationships for any multivendor data centre.

Read more on Multivendor Maintenance