Does your customers computer need more memory?
Signs your customers might need more RAM for their computer
When they first notice that their computer is running slowly, stalling, or crashing: “Do they need to add computer memory?” should be the first question to ask. However, it’s only when it becomes a recurring problem that your customer will normally investigate if they have a deeper computer issue with their hardware. Usually it’s just about finding a quick fix or restarting the computer so they can finish sending an email or surf the web. Then the problem is forgotten until the next time they use the computer.
If they’re constantly seeing spinning hourglass icons or a frozen screen, it’s likely time to add computer memory.
How do I know if I need more memory right now?
It’s not always easy to diagnose insufficient memory, so here are some simple yet telling signs that your customers computer could benefit from a memory upgrade.
If any of these symptoms sound familiar to you or your customer, you may need to add computer memory:
- Everyday tasks are plagued by poor or sub-par performance
- Programs frequently stop responding
- Typing constantly involves waiting for the computer to catch up
- Clicking or selecting an icon has a delayed response
- Multitasking with more than one app or program is nearly impossible
- Working on spreadsheets slows the system to a crawl
- They get system notifications about low memory
- System updates stall productivity because the computer is so slow
- The computer has display problems, like pulling up a page that either partially loads, doesn’t load at all, or shows a blank space where data should be
- You try to open apps or documents and the system stops responding
Why does more memory help?
Almost everything your customers do on a computer relies on it having sufficient memory. This includes actions ranging from moving the mouse cursor, which uses a minimal amount of RAM, to multitasking among multiple apps, which uses more RAM. There are also processes that are constantly running in the background, such as system updates and security software, which can use most of your computers RAM. To put it simply, the more things your computers are doing on their computer, the more gigabytes (GB) of RAM they may need. And they will likely need to add computer memory as time goes on.